The QR code appeared now. Maybe it had to be on Wifi first.
The QR code appeared now. Maybe it had to be on Wifi first.
It just says the Membership ID. There is no QR code. The text field on the app also seems broken. When you tap into it, the keyboard doesnt show.
@Thomas Hello! Thanks for reaching out! As checking your order status pertains to your personal information, would you mind sending an email to support@ikkoaudio.com ? Our support team will...
Hello@Chris ! Thank you for reaching out! We're thrilled to hear that you are exploring our app. It seems the issue might be because your ActiveBuds are not equipped with the most up-to-date vers...
After creating a new account on Android phone (OxygenOS 14.0), when signing it the iKKO App it asks me to enter the IMEI number or scan the membership number. I find the Membership numb...
I didn't receive my order.What is the next step?
How to see spotify statsTo see your Spotify stats, use Spotify Wrapped for annual highlights. For detailed insights, try SpotiPie. Log in with Spotify to view your top tracks and hours listened. Ar...
It sounds frustrating that Apple Music isn't working properly for you. If you're having trouble connecting, you might want to try restarting the app or your device to see if that helps. Also, make ...
@She Hello! We understand your concern regarding the voice recognition accuracy. Could you please try the following: If you are using the earphones, please make sure that the Bluetooth connecti...
It sounds like you're experiencing a frustrating issue with the Onkyo HF Player app and the ITM03 DAC. Sometimes, software glitches or compatibility issues can cause problems like this. You might w...
the ChatPal worked, already after all of multiple firmware updates - but strang thing is that that tha tap to ChatPal from main screen is quite dumb and doesn't understand any of any of my query!
@She We will wait for you to try it out after the update!😀
@She Thanks for reaching out! Regarding your question, ActiveBuds has recently undergone a major upgrade to EarSync OS 2.0. This update makes the AI voice interaction more intuitive and phases ou...
oops didn't relaize there were so many updates already - i'll update back
tried firmare upgrade then it auto reboot - still getting the same "unauthorized!" error when attempting to use ChatPal - not sure can I just have this expensive peice of tech replaced?
Please note I already did a factory reset even the ChatPal app was updated I am still getting the very same erro when launchin ChatPal ""unauthorized!""- is this device already defective?
I was suddenly unable to use ChatPal and gettingn "unauthorized!" prompt (not sure why it's acting like this) as a result this is pretty much useless case for me only used just as normal earbuds - ...
@Naoki Hello! Thank you for reaching out and providing detailed information about the issue you're experiencing! Based on your description, it appears that the issue is related to the...
The steps to erase local prompt: 1. Go to settings --> Apps & notifications; 2. Tap "Launcher" , then "Storage"; 3. Tap Clear Data. Then the conversation with GPT will be deleted!
@She Thank you for your valuable feedback. We understand your concern regarding the privacy of your chat history with ChatGPT. Currently, the device only stores the last 15 conversations locally....
