I was suddenly unable to use ChatPal and gettingn "unauthorized!" prompt (not sure why it's acting like this) as a result this is pretty much useless case for me only used just as normal earbuds - cn anyonje please help me fix this?
I was suddenly unable to use ChatPal and gettingn "unauthorized!" prompt (not sure why it's acting like this) as a result this is pretty much useless case for me only used just as normal earbuds - cn anyonje please help me fix this?
Please note I already did a factory reset even the ChatPal app was updated I am still getting the very same erro when launchin ChatPal ""unauthorized!""- is this device already defective?
tried firmare upgrade then it auto reboot - still getting the same "unauthorized!" error when attempting to use ChatPal - not sure can I just have this expensive peice of tech replaced?
oops didn't relaize there were so many updates already - i'll update back
@She
Thanks for reaching out!
Regarding your question, ActiveBuds has recently undergone a major upgrade to EarSync OS 2.0. This update makes the AI voice interaction more intuitive and phases out ChatPal.
For upgrading the operating system, please follow these steps:
After the upgrade, long-pressing on the home screen will activate the ChatGPT voice interaction.
If you need any further assistance, please don't hesitate to let us know!
@She We will wait for you to try it out after the update!😀
the ChatPal worked, already after all of multiple firmware updates - but strang thing is that that tha tap to ChatPal from main screen is quite dumb and doesn't understand any of any of my query!
@She Hello!
We understand your concern regarding the voice recognition accuracy. Could you please try the following:
If the issue persists, feel free to contact us for further assistance. We are here to help!😄
