I want to know the shipping date for my order(2024-3172). Thanks!

@XIAOLEI  Hello Xiaolei, Greetings! First, welcome to our iKKO Forum 😜 Do you mean you are not able to interact with ChatGPT from the Homescreen? If I understand correctly, you'll need a sy...

I didn't receive the 20240527 update on my device, how can I update it?

Salutations @Badreddine  Tout d'abord, nous vous présentons nos excuses pour cette réponse tardive! Nous avons récemment mis à niveau les serveurs backend de notr...

@Badreddine Bonjour Badreddine， Désolé pour la réponse tardive !😅 Pour résoudre votre problème, si les ActiveBuds sont connectés à Internet et qu...

Hello iKKO Community, We have some exciting updates for you this week! AI Voice Interaction Upgrade: Our interactive AI Voice Assistant is now powered by the latest version of ChatGPT 4o. Our...

Apple music ne marche pas quand on veut se connecter et on appui sur connecter, il se passe rien , aucun action qui se fait impossible de se connecter. 

@Akihiro Greetings Akihiro!! Thanks for your question.  If you push up the case's lid, you can see a line under our brand name "ActiveBuds"--and that is the speaker of the case ;)  So...

@Badreddine Salut Badreddine,  Merci beaucoup d'avoir choisi les ActiveBuds et de nous avoir fait part de ton expérience ! Nous sommes ravis que tu apprécies le nouveau menu e...

@Tyler  Hi Tyler,  Thank you for your inquiry. We are indeed planning to roll out this function in Q3. Please stay tuned! 😉

J'ai trouvé une application ikko sur Android mais elle marche pas 

Hello iKKO Community, I’m excited to share that we recently rolled out EarSync 2.0, the revolutionary new operating system for ActiveBuds. We invite you to explore the latest features and en...

Je vient d'acheter un Activebuds et j'avait l'ancien version dessus et après mise ajour le menu à changé . Je trouve le nouveau menu pas mal a part le menu quand on met le doi...

Are there any AI integrations for settings, reminders, or sending/receiving messages?

Hi, I'd like to know the difference between Obsidian OH10 and Sapphire Mirage OH10S. They both look pretty good but I want to know what each of them is better at. e.g., how do they perform on bas...

@Leo  Hello Leo!   We are delighted to have helped you! We greatly value your feedback on adding Youtube to the iKKO Store. Regarding this: YouTube is a part of Google and adheres t...

For iKKO Zerda ITM01 / Zerda ITM02 / Heimdallr ITB03 users who need system updates: Please find the following Google Drive links to ROM/Firmware.   Zerda ITM01 https://drive.google.com/dri...

When using ChatGPT from an ActiveBud case (without earphones and with the case closed), the volume from the speaker is very low. Can I increase the volume?Even if I increased the volume in the musi...

It worked, so now we have GPT-4o, awesome, thank you very much, i still would like to see youtube in the store 

@Rhoderick  Hi Rhoderick, Sorry for the wait! Currently, we're unable to disable the vibration as it's intended to provide haptic feedback and enhance user interaction with the screen. Howev...