- (more like a bug report tbh) main apps menu doesn't seem to open when the case is connected via usb (i assume since it uses a different main screen) - please add an option to send sms; while ful...

i second it. i assume chatgpt is hardcoded to always use the case speaker, which is ok (though an option to turn it off would be welcome), but for phone calls and translation switching to headphone...

Introducing a new feature in our ActiveBuds that turns focus into an addiction - the Pomodoro Timer app. A stroke of genius! It merges the two essentials everyone needs for working and s...

@Stephen  Hi Stephen☺️, Thank you for your message. We have reached out to you via email, please make sure to check your inbox. Additionally, should you have any further questions or need as...

So, I just tried to purchase a pair of your Obsidian OH10 IEM earbuds today, March 16th. The first time I tried to purchase it the website said there was an error with trying to verify my payment m...

@Tyler Hi, Tyler!☺️ 1. Yes, you can send text messages with ActiveBuds. We have introduced voice-to-text functionality, and you can also type your messages.2. ActiveBuds come equipped with a GPS ...

This April, we are thrilled to unveil an extraordinary AI system upgrade for our ActiveBuds. This significant update promises to redefine the user experience, offering enhanced Bluetooth connectiv...

This May, we are thrilled to unveil an extraordinary AI system upgrade for our ActiveBuds. This significant update promises to redefine the user experience, offering enhanced Bluetooth connectivi...

@ryan Hi Ryan☺️, We've replied to the inquiries in the email you sent us. Please take a moment to check your inbox for our detailed response. And if there's anything else on your mind or if you n...

@Michael Hi Michael😊, We've responded to your query regarding the SIM card in the email you sent us. Please take a moment to check your inbox for our detailed response. And if there's anything el...

@Tyler Hi Tyler😊, If you insert the SIM card into the ActiveBuds while they are powered off, and then turn them on, you should be able to use the 4G network immediately. If you insert the SIM car...

I am in the process of cutting down the amount of time I use my smartphone and think this would be a great way to do it.  I want to use these headphones as a stand alone device. I have one in ...

Is there a feature roadmap at all?  I would actually love to use these headphones as a stand alone device, but it needs to have the ability to send text messages first.  I would buy a set...

What happens if you take the SIM card out of your current phone and install it?  Does it start working or does it say it needs to be registered?

I'm trying to post a new question: Most SIM card activations require an IMEI number so if I purchase a SIM card how do I activate it since the Ikko Active Earbuds case doesn’t seem to have a...

I'm trying to post a new question: Most SIM card activations require an IMEI number so if I purchase a SIM card how do I activate it since the Ikko Active Earbuds case doesn’t seem to have a...

'are the buttons customizable on the earbuds? Do you have the Sirrus XM satellite radio app at your app store? Or can you open it by voice cmd? And will the earbuds work if you only have one in at ...

@Ihor Hi Ihor! Thank you for your suggestion! We truly appreciate you taking the time to share your thoughts with us. We understand the concern regarding taxes and will consider integrating the Kl...

Hello, please add the Klarna payment system because the tax will be very high if possible.

Good afternoon. Was it planned to translate offline and was it possible to add Estonian? Thank you.