Order not received


  • I didn't receive my order.What is the next step?



  • @Thomas Hello!

    Thanks for reaching out! 

    As checking your order status pertains to your personal information, would you mind sending an email to support@ikkoaudio.com ? Our support team will get back to you ASAP.

     

    Thanks!


  • Hello,
     
    I was hoping to inquire tracking for an item I was suppose to receive on Friday 09/28/24. Thank you in advance!

     


  • Hello @Sara 

    Thank you for reaching out to us!

    Currently, we are experiencing a temporary shortage in our inventory, which has impacted recent orders. Rest assured, orders delayed during this time will be shipped by Oct 1, 2024. We greatly appreciate your understanding and patience during this time.

    If you wish to inquire further about your order or track its progress, please feel free to contact our support team at support@ikkoaudio.com. Kindly include your order number for faster assistance.

    We understand the importance of timely deliveries, and we are working hard to ensure your order reaches you as soon as possible. Should you have any further concerns or questions, please don’t hesitate to contact us.😘

     


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