Dear Jeffrey,
Thank you for bringing this to our attention, and for your patience!
We understand how disappointing it must be to have your order delayed. Upon checking, it appears that your package had been received by your city's depot on 5 Oct and is being processed by local authority.
While customs checking is infrequent and beyond our control, we are actively reaching out to the relevant parties. Rest assured, we will continue to communicate with the shipping company to ensure your order is released as soon as possible. We will keep you updated on any progress via our support@ikkoaudio.com email.
Please know that we are fully committed to supporting you throughout this process. We greatly appreciate your understanding!