Steps to import offline music to ActiveBuds?
ActiveBuds are only compatible with Windows operating systems, and the folder for the device should appear as “AB02” when connected.
When you running on a Windows OS.
If you're still not seeing the AB02 folder, here are a few steps you can try:
1. Use a different USB cable to rule out the possibility of a faulty cable.
2. Connect the device directly to your PC's USB port rather than using a USB hub.
3. Restart your PC and try reconnecting the device.
4. Check if other USB devices are recognized by your PC to ensure the USB ports are functioning properly.
After you find “AB02” in your PC, to transfer offline music to ActiveBuds.
1. Find the “Music” folder within “AB02.”
2. Drag your music files into the “Music” folder.
3. Navigate to “iKKOMusic” - “Settings” - “Import”. Wait until the circle completes.
4. Return to "Local Music" in ActiveBuds, and you'll find your music here.
Drag Offline Music from a Win PC
Can I transfer files from a MacOS to the iKKO ActiveBuds?
The direct Type-C file access feature on the IKKO Active Buds is primarily optimized for Windows-based systems. Due to Apple's ecosystem constraints, devices like the MacBook Pro and other Apple computers often restrict the recognition of non-iOS devices when connected.
To transfer files from MacOS to the Active Buds, it's recommended to search for ways to enhance MacOS compatibility with Android-based devices, as the ActiveBuds operate similarly to Android phones. Exploring third-party plugins and software that enhance this compatibility could be a viable solution.
EQ Settings has no effect?
1. Place Earbuds: Make sure the earbuds are already connected to the case.
2. Select App: Click on IKKO Music and select EQ Setting.
3. Confirm Pairing: If the headphones are successfully connected, there will be a green dot pattern in the upper left corner. If not connected successfully, it will be red.
4. Please note: EQ Setting is for the built-in decoder settings of the Bluetooth earphones, so the adjusted EQ will also apply when the earphones are connected to other devices to play music.
Tutorial Video: How to Reconnect Earbuds to the Case
Assistance Required?
For additional support, please contact our customer service!
📧 Email: support@ikkoaudio.com
